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All Heating & Cooling (referred to in this document as ‘All Heating & Cooling’, ‘data controller’, ‘we’, ‘our’ or ‘us’), are committed to protecting and respecting your privacy and the security of your personal data. We aim to be clear and transparent about what we do with the personal data we collect. (‘Personal data’ means any information relating to an identifiable person). This policy:
Sets out how we process your personal data. (‘Processing’ means anything we do with your data, and includes collecting, using, storing and deleting it);
Sets out where we might send your personal data to others, how we protect it and your privacy rights;
Only applies to our website, and if you leave our website, you will be subject to the policy of that other website provider.
Who we are and how to contact us
All Heating & Cooling are part of Groupe Atlantic. With over 100 years’ experience in the UK heating industry, All Heating & Cooling are a market leader in the supply and servicing of domestic and commercial boilers.
In respect of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, the data controller is All Heating & Boiling.
The personal data we collect from you
We may collect personal data from you in the following circumstances, when you:
Fill in a form on our site http://allhc.co.uk/. This includes information provided at the time of registering to use our site, subscribing to a service, requesting further services and completing the Contact Form;
Visit our site, we may automatically collect traffic data, location data, weblogs, browser, usage and other communications data;
Report a problem with our site;
Contact us by phone;
Register a product warranty online or through our call centre;
Interact with us via social media;
Complete any surveys we send to you.
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